Troubleshooting & FAQs

Endless Support

Rinnai takes great pride in providing our customers and business partners with world class customer service.  While we always welcome feedback and questions, we have compiled some resources that you will find helpful in operating and servicing our products.


Here you can access some questions and inquiries that we commonly receive.  Learn more

Recall Information

Because our customers' safety is our first priority, we disclose any problems that have occurred related to our products.  Learn more